When will my package ship?
All in-stock orders are processed and shipped within 1–2 business days.
Special orders made with our custom fabrics may require 3–7 business days for processing prior to shipment.
Custom pillowcase orders are made to order and typically ship within 10–14 business days.
Do you offer Free Shipping?
Enjoy complimentary standard ground shipping on qualifying U.S. orders over $350.
Free shipping is automatically applied to eligible standard shipments. Expedited shipping options and select items with elevated shipping costs are excluded.
If you have questions about your shipment, our team is happy to help at orders@emilymccarthy.com.
Do you offer expedited shipping?
Yes — we offer expedited shipping options at checkout, including both 2-Day and Overnight delivery.
Please note that expedited shipping speeds do not include order processing time. All orders are processed within 1–2 business days prior to shipment.
If you need faster processing or same-day handling, please email us at orders@emilymccarthy.com and we will do our very best to assist.
For expedited orders placed by 12PM EST, your package may ship the same business day and, if Overnight is selected, arrive the following business day. While we work hard to meet requested timelines, all 2-Day and Overnight shipments are subject to carrier delivery guidelines once they leave our warehouse.
If you require guaranteed morning (AM) delivery or have a specific deadline, please reach out to our team so we can review available options with you.
How do I initiate a return or exchange?
Please click here to begin your return or exchange
How long does it take for your return to be processed?
You can expect your return to be processed within 1-3 business days from the delivery date back to our warehouse
