Frequently asked questions

When will my package ship?  

All orders ship within 1-3 business days  

Do you offer Free Shipping?  

Yes! We offer free shipping on orders over $350. 

Can I modify or cancel an order once it is placed?  

Please email orders@emilymccarthy.com for any edits or changes that need to be made to your order. Once an order has been shipped we are unable to cancel the order.  

Do you offer expedited shipping?  

Yes! We are happy to accommodate needs for expedited shipping. Please email orders@emilymccarthy.com if you need to expedite an order. We can offer options based on the date you need your package delivered by. Please note we cannot fully guarantee your shipment arriving on time as once your package has left our warehouse it is in the hands of the shipping carrier.  

How do I initiate a return or exchange?  

Please click here to begin your return or exchange

How long does it take for your return to be processed? 

You can expect your return to be processed within 1-3 business days from the delivery date back to our warehouse